Booking Policy
7 minute grace period: There is a 7 minute grace period. Please understand that after the grace period has passes, it may be difficult to complete your service and thus will result in an appointment cancellation.
No call no show: A no call no show will result in a flag being placed on your account after your third offense. This flag will place you on a walk-in basis only for 3 months following your 3rd offence. This means you will not be able to schedule appointments in advance and may only schedule same day appointments based on that day’s availability.
Refund Policy
Services: We do not issue refunds after services. If you are dissatisfied with your service and find that you still have hair on the serviced area you may schedule a Touch Up appointment within 3 days of the initial service completely free of charge. Please note that it may not be possible to schedule the retouch that same day.
Products: Must be returned unopened with the seal intact to receive a full refund. Proof of purchase must be evident in the client’s transaction history. Any refund requests outside of the outlined will be met or denied on a case by case basis.
Daat Passes
What is it? This is a money saving opportunity for our clients that wish to stay consistent with their waxing. We offer a multitude of options based on your specific needs and can even create custom packages if needed. A Daat Pass is a discounted upfront cost for your next 6 or 12 visits depending on your desired waxing frequency. This cost can be split into payments or paid in full. Please note that some Daat Passes are not eligible to be split into payments.
Payment Plan: When deciding to use the multi payment option for your Daat Pass, you will be asked to swipe your card to put on file for your future payments. Your first payment will come out the day of purchase and your next payments will come out every 31 days until the full balance has been paid.
Exchanging or Cancelation: Unused Daat Passes can be refunded up to 30 days following the initial purchase. The refund will be sent to the card used to purchase the Daat Pass within 3-7 business days. You may also exchange your Daat Pass for a credit on your account that can be used toward any service of your choosing, products, gratuity and more.
Allergies/Medications
IF YOU ARE ALLERGIC TO Vanilla, Coconut, Hibiscus, Mint, Lavender, MCT, or Beeswax PLEASE NOTIFY STAFF before services. If you have any allergies not outlined, still notify us so that we can ensure that it is safe for waxing to take place.
IF YOU ARE TAKING ANY OF THESE MEDICATIONS Accutane, Retin-A, Differin, Protopic, Armour, Efudex, Benzac, or Doryx PLEASE NOTIFY staff prior to services to ensure that the proper channels are met to ensure that safe waxing takes place. If you are taking any medications not outlined, still notify staff just to ensure that proceeding with waxing is safe.
Rewards
Clients may receive points on their profile for booking appointments online or in-store. You may also take advantage of the client referral program that earns 500 points per referral. Points do not expire and can be used toward products, passes or services. Points may not be redeemed to use toward gratuity or gift cards. Points may not be exchanged between friends or family members.
FAQs
How long does hair need to be to wax? – At least two weeks worth of hair growth following the last hair removal date (shave, Nair, epilator, etc.)
What is the age requirement to receive services? -Anyone under the age of 16 needs to have parental consent in order to receive services and all notifications and appointment reminders will go to the guardian on file.
How long does a wax last? Hair regrowth does vary depending on the client, however, in most cases a wax lasts 4 weeks
Does it hurt? Yes, your first waxing experience may be uncomfortable, however consistent waxing and proper after-care does lessen discomfort over time. Please note that pregnancy may cause heightened sensitivity.
Can I still get waxed if I started my cycle? Absolutely! All we ask is that you wear a tampon. Please note that sensitivity is heightened while on your cycle which may add to your discomfort.
Do we wax men? Absolutely! Men can receive all services that we offer at Waxx Daat, but please note that only certain Waxx Specialists perform services on men so booking ahead is advised. There is a difference in price for some male services.
The difference between our 4 bikini services: A Brazilian includes the full vaginal area in the front and a butt strip in the back. A Bikini Full is the vaginal area without the butt strip. A bikini wax is the removal of hair along the panty line. A Male Brazilian is the removal of hair on the genitals and the hair between the buttocks.
What kind of wax do we use? Natural hard wax that is melted at a low temperature making it easy on sensitive areas.